Refund policy

Returns

We do not accept returns on orders. Items purchased may be exchanged within 30 days of purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.


Non-returnable or exchangeable items:

- Headwear 
- Gift cards
- Downloadable software products

To complete your exchange, we require a receipt or proof of purchase.

Please include you order number 

To exchange your product, you should mail your product to:

701 N Glenville Dr #300, Richardson, TX 75081, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery



Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at sales@yallakids.co.uk and send your item to:

701 N Glenville Dr #300, Richardson, TX 75081, United States

Please include you order number 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.